> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/admin-corner/third-party-integrations/zoom-and-microsoft-integration-and-deployment-field-guide/extending-deployments-with-additional-integrations.md).

# Extending Deployments with Additional Integrations

These integrations significantly enhance the Zoom Workplace/Microsoft Teams experience, but are not required. They build on the platform and endpoint integrations discussed earlier in this guide.

<details open>

<summary>Additional Integrations Scenarios</summary>

{% hint style="success" %}
**"I want my users to integrate their Microsoft Outlook/Exchange calendar with Zoom Mail and Calendar so that they gain additional advantages, such as post-meeting assets being posted into the calendar entry and AI Companion solutions gaining more context from past meeting summaries."**

<a href="/pages/SB1HzvfNXKT47ggROXyN#zoom-mail-and-zoom-calendar-clients" class="button secondary" data-icon="hand-point-right">Go here: Zoom Mail and Zoom Calendar Clients</a>
{% endhint %}

{% hint style="success" icon="face-thinking" %}
**"I want my users to integrate their Microsoft Outlook/Exchange email into Zoom so they gain the advantages with AI Companion to summarize messages, compose replies, and have added context when preparing for meetings."**

<a href="/pages/SB1HzvfNXKT47ggROXyN#zoom-mail-and-zoom-calendar-clients" class="button secondary" data-icon="hand-point-right">Go here: Zoom Mail and Zoom Calendar Clients</a>
{% endhint %}

{% hint style="success" icon="face-thinking" %}
**"I want my users to integrate OneDrive and SharePoint into Zoom Workplace so that they can:"**

1. **"Share their screen during meetings and pull files directly from Microsoft to show in Present or Collaborate mode and;"**
2. **"Share OneDrive and SharePoint files in chat, which makes the meeting more engaging and easier for participants to follow along."**

<a href="/pages/SB1HzvfNXKT47ggROXyN#file-sharing-from-onedrive-and-sharepoint" class="button secondary" data-icon="hand-point-right">Go here: File Sharing from OneDrive and SharePoint: Better Together</a>
{% endhint %}

</details>

### Zoom Mail and Zoom Calendar Clients

Calendar integration provides notable benefits:

1. Save time searching for assets from previous meetings. Zoom automatically posts meeting assets into the calendar entry after it ends, including: Summary, Recording, My Notes, Files, URLs.
2. Provide context to Zoom AI Companion (AIC) to reference historical meeting content to generate reports and action items. More importantly, help AIC prepare you for upcoming meetings.
3. Prevent busywork by allowing Zoom AI Companion to schedule meetings with people when they are available.

The Zoom Mail & Calendar clients bring a user's existing Microsoft 365 email and calendar into the Zoom Workplace app, creating a consolidated workspace for meetings, messaging, email, and scheduling. This doesn't replace Outlook. Instead, it gives users the option to manage their Microsoft 365 email and calendar from within Zoom Workplace alongside their other Zoom workflows.

#### <mark style="color:blue;">What it is and why it matters</mark>

Connecting Microsoft Exchange or Microsoft 365 (M365) emails and calendars to the Zoom Workplace Mail & Calendar client allows users to work from the Zoom Workplace app for a more consolidated workspace throughout the day. When configured, Microsoft email and calendar data are available directly within the Zoom Workplace app, bringing email, scheduling, meetings, chat, and collaboration into the same environment. As users move between meetings, review upcoming commitments, respond to messages, and follow up on work, they remain within a single interface, reducing unnecessary context switching. This approach helps maintain continuity across daily workflows while preserving Microsoft Exchange or Microsoft 365 as the underlying system of record for email and calendar services.

From a technical perspective, Zoom authenticates to Microsoft Outlook or Microsoft 365 using Microsoft identity authorization and accesses mailbox and calendar data through Microsoft Exchange or M365 APIs. Microsoft Exchange or M365 remains the system of record for email and calendar data, while Zoom Workplace functions as a client surface that reads, displays, and acts on that data. This design allows meeting coordination, messaging, and follow-up activities in Zoom Workplace to remain closely aligned with users’ Microsoft calendars and inboxes, without duplicating or migrating data.

Refer to the Technical Library for the [Zoom Mail and Calendar Client Explainer](https://library.zoom.com/zoom-workplace/zoom-mail-and-calendar/zoom-mail-and-calendar-client-explainer), and to Zoom’s Support Center for guidance on using the [Mail](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0058573) and [Calendar](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0060791) clients.

**Use cases**

**Manage Email and Calendars from a Single Workspace**\
Users can read and manage Outlook email and calendar events directly within Zoom Workplace, reducing the need to switch between separate applications throughout the day.

**Reduce Scheduling Friction Across Collaboration Tools**\
By surfacing Outlook calendar data alongside Zoom meetings, chat, and phone features, users can schedule and coordinate meetings with full visibility into availability and existing commitments.

**Keep Follow-Up and Collaboration Close to the Inbox**\
Meeting-related messages, actions, and follow-up tasks can be handled near the email and calendar context where work is initiated, supporting more consistent and timely collaboration.

**Use Zoom AI to Read and Compose Outlook Email**\
Users can benefit from Zoom AI to analyze, summarize, and draft email messages that reside in Microsoft Exchange and M365 in the Zoom Workplace app. This allows users to process email, prepare responses, and compose messages without leaving Zoom Workplace.

**Join Microsoft Teams Meetings from Zoom Calendar**\
Microsoft Teams meetings that appear on a user’s Microsoft Exchange or 365 calendar are visible within the Zoom Calendar view. Users can join Teams meetings by clicking join links directly in Zoom Calendar, which cross-launches the Teams app—allowing them to manage and launch meetings from a single scheduling interface even when meetings are hosted on different platforms.

Users can integrate their Gmail or Microsoft 365 accounts for work and school with native calendar and email access within the Zoom Workplace app. Zoom Mail Service users automatically use the Zoom Workplace app as an email and calendar client. Information on third-party integration, authorization, and access is described below.

Users with a completed Zoom Mail and Calendar integration can access both their email account and calendars within the Zoom Workplace app, streamlining workflow and reducing dependencies on separate email applications or browsers.

#### <mark style="color:blue;">The Zoom Mail Client supports core email functionality</mark> <a href="#id-41329ubbsvjr" id="id-41329ubbsvjr"></a>

Users with the Zoom Mail Client integration can access core email features and functionalities, including but not limited to an inbox, outbox, drafts, sent messages, archiving, searching, rules (filters), starring, custom labels, vacation messages, and signatures.

#### <mark style="color:blue;">Users with the Zoom Calendar Client can schedule, update, and delete calendar events within the client</mark> <a href="#f5dbej4nz0l" id="f5dbej4nz0l"></a>

Users have full access to their calendars, including shared and resource calendars, within the Zoom Workplace app. This includes the ability to schedule, update, or delete calendar events for any calendars they have access to and are privileged to.

#### <mark style="color:blue;">The Zoom Calendar Client also supports scheduling privilege on other users' calendars</mark> <a href="#pyd20slysu6d" id="pyd20slysu6d"></a>

Authorized delegates with scheduling privilege to a user’s calendar within their calendaring provider **and** in Zoom can schedule meetings directly to the user’s calendar on behalf of the user. Meetings scheduled this way are automatically scheduled under the calendar owner’s Zoom account, but can be manually scheduled under the delegate’s account if desired.

Users with the Zoom Mail and Calendar Client integrations can simplify and consolidate workflows within the Zoom Workplace app. The following features are available to users with both integrations:

{% columns %}
{% column %}

* Integrated scheduling (see invitee availability)
* Share emails to Zoom Chat
* Attach cloud recordings to a calendar invite
* Schedule using a Zoom phone number
  {% endcolumn %}

{% column %}

* Starting a chat with event participants
* See who has joined the Zoom meeting in the sidebar
* Integrate Zoom contact card with mail and calendar
  {% endcolumn %}
  {% endcolumns %}

#### <mark style="color:blue;">Setting up the Zoom Calendar and Mail Clients</mark>

For step-by-step instructions on setting up and using the Zoom Calendar client, refer to the Zoom Support article [Using the Zoom Calendar client](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0060791).

For step-by-step instructions on setting up and using the Zoom Mail client, refer to the Zoom Support article [Configuring the Zoom Mail Client](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0058573).

#### <mark style="color:blue;">Bridging Emails and Zoom Chat</mark>

When email is integrated into Zoom Workplace, users can forward emails directly into any Zoom Chat conversation or channel. This creates a "better together" workflow between Outlook Mail and Zoom Chat surfaces. Users don't need to copy/paste or screenshot email content to bring it into a chat-based discussion.

### File Sharing from OneDrive and SharePoint

OneDrive and SharePoint integration lets users share Microsoft documents directly in Zoom Meetings and Zoom Chat without downloading and re-uploading files. Microsoft 365 remains the system of record, meaning Zoom references a document, but it doesn't copy or store it.

#### <mark style="color:blue;">What it is and why it matters</mark>

The SharePoint and OneDrive integration in Zoom Workplace is primarily a user-level, personal integration that allows individual users to access and share their Microsoft 365 content directly within Zoom collaboration workflows. When connected, users can share files from their own OneDrive or from SharePoint locations they already have access to, directly in Zoom Chat or during meetings, without downloading and re-uploading files. Microsoft 365 remains the system of record for file storage and permissions, helping ensure existing access controls continue to apply.

This personal integration is centered on how individual users work with their files. When a user shares a document from OneDrive or SharePoint in Zoom, Zoom does not copy or store the file itself. Instead, Zoom references the document using Microsoft 365 APIs and presents it within the Zoom interface. File access is enforced by Microsoft 365 at the time of use, meaning permissions, version history, and governance continue to be managed entirely by Microsoft.

In addition to personal file sharing, Zoom also supports an optional, admin-configured model where specific Zoom Chat channels are backed by SharePoint storage. In these scenarios, files shared in supported channels are written directly to designated SharePoint locations instead of Zoom-managed cloud storage. This channel-backed configuration is distinct from the personal integration and is typically used in Microsoft-first environments to align shared content with Microsoft 365 retention, compliance, and access policies, while Zoom continues to serve as the collaboration interface where files are referenced and discussed.

From a technical perspective, the integration relies on user-level authorization to Microsoft 365 and uses Microsoft Graph APIs to discover, reference, and interact with files stored in OneDrive and SharePoint. Zoom acts as a client surface that requests access to files the user already has permission to use, rather than acting as a storage or policy enforcement layer. This helps ensure that file visibility and access within Zoom directly reflect the user’s Microsoft 365 entitlements.

Refer to Zoom’s support center for more information on [Using the Microsoft OneDrive and SharePoint app](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0057882).

**Use cases**

**Share Microsoft 365 Content Directly in Zoom Collaboration**\
Teams can share and reference OneDrive and SharePoint documents in Zoom Chat while preserving Microsoft-managed permissions and access controls.

**Reduce Content Duplication Across Collaboration Tools**\
By keeping documents stored in Microsoft 365, organizations avoid repeated downloads and re-uploads across systems, helping maintain a single authoritative version of shared content.

**Create and Collaborate on Microsoft 365 Documents Directly from Zoom**\
Teams can create Microsoft 365 documents from within Zoom Chat or during Zoom Meetings and collaborate on them in real time without leaving the Zoom experience. Documents are stored in OneDrive or SharePoint and can be co-authored and co-edited by multiple participants while a meeting is in progress, allowing teams to capture notes, draft content, and refine documents collaboratively while Microsoft 365 continues to manage storage, permissions, and version history.

#### <mark style="color:blue;">Setting up file sharing from OneDrive and SharePoint</mark>

For step-by-step instructions on setting up OneDrive and SharePoint integration, refer to the Zoom Support article [Using the Microsoft OneDrive and SharePoint app](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0057882).


---

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